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The Company has held a market research among the clients trading in live accounts, in order to appraise the Company's performance and operation of its divisions. The results of this research are very interesting and confirm that the Company is moving in right direction. And of course, there are areas to improve, and Broco will focus on it for the nearest two months.
More than 1,000 Broco clients trading in live accounts have participated in the research.
Most of respondents positively evaluate operation of the Company and its divisions. Broco is characterized by a high quality of service, even when comparing with other brokerage companies.
How do you evaluate your Personal Broker's performance?Quality of service by Broco in comparison with other brokerage companies 
When choosing Broco as a supplier our Clients pay attention to different aspects of the Company's operation. Below answers are ranked by frequency of occurrence.
Why did you you choose Broco for your work?
Advantageous trading terms
Wide range of trading instruments
Traders, friends, partners' recommendations
Good reputation of the Company
Reliability
High quality of service
Interesting contests
Qualitative analytical support
Wide range of trading platforms
Prompt funds depositing and withdrawing
Availability of futures for trade
Wide range of services provided
Nice ads
Continuous development of the Company
Easy-to-use and interesting website
Interesting forum
Attractive special offers and promotions
Advantageous IB program
The absolute majority of respondents positively evaluate the Company's performance. According to respondents, Broco provides with high quality of services and successfully competes with leaders of this economic sector. The Company is characterized with profitable trading conditions, wide range of instruments available for trading, good reputation and reliability.
According to the Clients' responses, following aspects of the Company' performance need to be improved:
Improve the orders execution process
Improve the servers stability and reliability
Increase the number of instruments available
Fix the quotations archive
Implement the options trading
Launch the Ninja Trader trading platform
Launch live trading in Meta Trader 5
Provide with mobile trading services
We would like to note that necessary work is being carried out on all the above improvements:
Broco is now negotiating terms of cooperation with alternative suppliers of liquidity
The “Archive of quotations” project is now on its final stage
U.S. stocks CFDs trading will be launched shortly
In addition to Indian metals a number of new financial instruments traded at Asian exchanges will be available shortly
Trading services monitoring systems is being actively developed which will make the servers performance more stable.
We are preparing to launch new trading platforms which will give more opportunities to work in financial markets: the Broco Trader web terminal, Meta Trader 5, Ninja Trader, CQG.
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